
FAQ
Frequently Asked Questions
Practical answers about working with YIHE on tent selection, manufacturing partner coordination and project supply.
Does YIHE manufacture the tent structures?
YIHE does not operate its own factory. We help clients compare suitable configurations, coordinate manufacturing partners and agree the project supply and delivery scope.
Can structures and configurations be customized?
Available dimensions, enclosure materials and accessories depend on the selected structure and manufacturing partner. YIHE helps review suitable options against the project brief. Final specifications and availability are confirmed in the proposal.
What information is needed for a proposal?
Share the intended use, project location, approximate clear span, length and usable height, site conditions, budget and target schedule. Include available drawings or site information where possible.
Who is responsible for installation and site works?
Transport, foundations, installation, utilities, permits and acceptance responsibilities are agreed for each project. The proposal should state who provides each part of the work.
Which quality and technical documents can be reviewed?
Required drawings, material information, inspection records and applicable test or certification documents are defined for the proposed configuration and project. Supplier documents retain their actual holder and scope; they are not presented as YIHE-owned certifications.
How are delivery dates and after-sales arrangements confirmed?
Production, inspection, shipping and installation milestones are reviewed with the selected supply partners. Lead times, warranty scope, exclusions, spare parts and support arrangements are confirmed in the project agreement.
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